Privacy Policy

Definitions

To clearly understand this Privacy Policy, it is important to define certain key terms used in this document:

• Personal Data: Information about an identifiable individual, such as name, email address, profile photo, IP address, and other similar identification data.
• Usage Data: Information collected automatically when the Service is used, such as IP address, browser type and version, pages visited, and diagnostic data.
• Services: Refers collectively to our website, platform, and mobile application.
• Service Providers: Third parties that process data on behalf of Nidoo to help operate and improve our Services.
• Business Partners: Companies with which Nidoo collaborates to offer joint products, services, or promotions.
• Business Transfers: Processes related to a merger, acquisition, or sale of Nidoo assets where personal data may be transferred to the new entity.
• Aggregated Information: Data combined in a way that does not identify any specific individual.

Collection and use of your personal data

Types of data collected: When using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

• Email address.
• First and last name.
• Profile photo.
• Usage data.

Usage data collected automatically

When you use our Service, we automatically collect the following data:

• Device IP address.
• Browser type and version.
• Pages visited, date and time of visit, and time spent on pages.
• Unique device identifiers and other diagnostic data.
• If you access the Service from a mobile device, mobile device type, operating system, IP address, unique mobile device ID, mobile browser type, and other diagnostic data.
• User ID: In some cases, we collect the userId and email as part of analytics data to better understand user interactions with our Service.

Automatic expenses and financial notifications

Nidoo may process the content of financial notifications only when the user expressly enables the automatic expenses feature and grants the corresponding permissions on their device. This feature makes it possible to detect purchases or payments to create expense records inside the application.

Nidoo does not request or store banking credentials, does not log in to bank accounts, does not directly query bank balances from banks, does not make payments, transfers, or financial movements, and has no ability to operate on the user’s bank accounts.

Information detected from notifications is used to suggest or create expense records within Nidoo, improve household financial organization, and show related history, categories, or budgets. The user is responsible for reviewing the accuracy of automatically generated records.

The user may disable automatic expenses at any time from the application settings or by revoking the permissions granted from the device operating system.

Additional information and social login

We may also collect statistical information about user activity, such as clicks and browsing time, to improve our services. This information is collected and used in aggregate to help us better understand which parts of our websites and services are of greatest interest. We do not identify individuals from this data.

You may use your Google account to create and log in to our platform. When doing so, we may collect personal data associated with your Google account, such as your name, email address, and profile photo. You may also choose to share additional information with us through your Google account.

By registering or providing information, you grant us permission to use, share, and store this data in accordance with our Privacy Policy.

Use of your personal data

The Company may use your Personal Data for the following purposes:

• Provision and maintenance of the service: Monitor and improve its use.
• Account administration: Manage your registration and access to service features.
• Subscription fulfillment: Manage and fulfill subscriptions you have purchased through the Service.
• Contact: Communicate with you by email, SMS, or push notifications about notifications you receive from the application, updates, and communications related to the free or subscription features of the application, including security updates.
• Promotional communications: Send news, special offers, and other information about products, services, and events similar to those you have already obtained, as well as product surveys and promotional emails, unless you have opted out.
• Request management: Respond to and manage your requests.
• Business transfers: Evaluate or carry out mergers, restructurings, or other transfers of our assets, including your personal data.
• Other purposes: Data analysis, identification of usage trends, evaluation of promotional campaigns, and improvement of the service, products, marketing, and user experience.

Service providers

To ensure the optimal operation of our application and the quality of the services we offer, we may share your personal data with third parties. These third parties include technical service providers, such as WhatsApp, OpenAI, and Mixpanel, who help us maintain, develop, and improve the user experience in Nidoo.

Sharing data with these third parties is necessary to ensure that our application works efficiently and to offer you a high-quality user experience. By using Nidoo, you consent to your data being processed by these services under their terms. For more details, we recommend consulting each provider’s terms and policies directly.

Retention and deletion of your personal data

The User may delete their account at any time, directly from the application or by sending a request through the available contact channels.

The Company will retain personal data only for the time necessary to fulfill the purposes for which it was collected, or to the extent required to comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Usage data may be retained for a shorter period unless it is necessary for security purposes, Service improvement, or legal obligation. Once the corresponding purposes have been fulfilled, the Company will anonymize or securely delete personal data in accordance with current legal provisions.

User rights

Nidoo users have the right to control the use of their personal information. Depending on the country where you reside, you may exercise some or all of the following rights:

• Access the personal information we have collected about you.
• Modify or correct data that is inaccurate or outdated.
• Delete your personal data when you no longer want us to retain it.
• Object to certain processing of your data, especially if it is used for purposes other than the service.
• Temporarily limit the use of your data in certain circumstances.
• Request portability of your data in a structured and reusable format.
• Withdraw your consent for processing data that requires it.

Exercising rights and European Union

You may exercise any of these rights by writing to nidhoo@nidhoo.app. We will respond within the legal period corresponding to your country.

If you live in a European Union country, you may exercise all the rights mentioned above. To do so, send us an email at privacy@nidhoo.app including your first and last name, contact email, the right you wish to exercise, and details related to your request.

We will respond within a maximum period of one month. If you are not satisfied with our response, you may file a complaint with the data protection authority in your country.

California (California Consumer Privacy Act - CCPA)

If you reside in California, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal data. This includes the ability to request detailed information about how we have collected, used, and shared your data in the last 12 months.

Among the rights you may exercise are requesting a report with the categories of personal data collected, requesting deletion of your personal information except where we have a legal or contractual obligation to retain it, knowing whether your data has been disclosed or used for specific purposes, objecting to the sale of your personal information, and receiving fair treatment without penalties or discrimination if you choose to exercise your rights.

For CCPA purposes, "personal information" means any data that can identify, describe, or be reasonably linked to you or your household. This may include your IP address, browsing activity within the app, unique device identifiers, interaction history, device type, or information you provided when registering or using the app.

To exercise these rights, you may send us a request by email to nidhoo@nidhoo.app with the subject: "Your California privacy rights". Please include your full name, email address associated with your account, city and state of residence, and details of the request you wish to make.

Once we receive your request, we may send you an additional email to verify your identity before continuing the process. This measure helps us guarantee the security of your information.

At Nidoo we do not sell your personal data, nor do we act as information brokers. We respect your privacy and use your data only to provide you with a better experience in the app.

Bill Account Number Queries (Colombia)

Purpose: In our application, when users want to register public utilities, we request the account numbers of bills provided by users who must have some relationship with the property. This allows queries through public utility company APIs for consumption, payment due date, and bill amount.

This information is used exclusively to obtain the payment due date, consumption, and bill amount, and to notify the user when a bill is available for payment and what its amount and payment due date are.

The processing of this data is based on user consent, granted when entering account numbers in our application and accepting the service query with the provider while having a relationship with the property to be registered and queried.

User responsibility: The application acts only as a bill query and notification tool for public utilities on behalf of the user. We are not responsible for non-payment of bills, late fees, service suspension, or other consequences derived from lack of payment.

It is the sole responsibility of the user to ensure that bills are paid on time and in full. The application does not guarantee the accuracy, completeness, or timeliness of notifications and information. We recommend that the user validate information directly with the service provider and verify amounts before making any payment.

Security Measures: We take technical and organizational security measures to protect users’ personal data against unauthorized access, alteration, disclosure, or destruction. Query data is transmitted securely and stored so that only authorized personnel can access it.

User Rights: Users have the right to access, rectify, delete, and object to the processing of their personal data, as well as to exercise other rights recognized by applicable data protection regulations. To exercise these rights, users may contact us at nidhoo@nidhoo.app.

Data of Minors

Our application may be used by minors. To protect their privacy, we comply with Law 1581 of 2012 and Decree 1377 of 2013, and we take special measures when collecting, using, and storing personal data of minors.

The services are not directed to or intended for children under 13 years old. If you are under 13, you must not access the Service and must not provide Nidoo with any information about yourself.

If you are 13 or older but still a minor (18 years old in most countries), before deciding whether to access this Service and share personal information with Nidoo, you must review this Privacy Statement with your parent or guardian to ensure that both you and your parent or guardian understand it.

Parents or guardians are advised to supervise the activity their children carry out on the internet and in applications.

Contact us

If you have any questions about this Privacy Policy, you may contact us by email: nidhoo@nidhoo.app.